Frequently Asked Questions

Can I make changes to my order?

If you contact us immediately at shopsiimply@outlook.com after you placed the order, we may be able to make changes.

Can I return/exchange an item ?

All sales are final. Please ensure you choose the correct style, colour and size.

How long does processing take?

Please allow us 2-3 business days to process the items. 

If I send an email when will I get a response?

We aim to answer all emails as soon as possible.

I have a question that is not listed above

Please visit our contact page for any further assistance .